Polaris Bank Highlights Uniqueness and Benefits of VULT for Customers
Polaris Bank reaffirmed that its new digital banking platform, VULTe, is a rapid self-service innovation aimed at delivering increased value and benefits to existing and new customers of the Bank.
Polaris Bank Chief Digital Officer (CDO), Dele Adeyinka, while highlighting the unique features and benefits of VULTe, said that âVULTe is a convenient, easy and fast digital self-service solution that enables users ( new and existing) to access a range of banking services that are difficult to obtain elsewhere.
Services include: account opening and wallet (NGN and USD), airtime and data recharge; fund account; funds transfer; payment of invoices; payday loan; lifestyle and events (Discover); Automatic teller machine (ATM) and branch / agent locator.
Others are; viewing transaction history, generating bank statements, profile settings such as hide / show balance, hide / show accounts, forgotten user ID / password, reset PIN, etc., and banking services such as limit increase, card / check request, account / card blocking, etc.
Mr. Adeyinka said: âVULT is designed as a platform where value providers and consumers of value align with payment as a fundamental medium of exchange. “
VULTe, added the CDO, âis a new, more stable and robust platform that offers higher availability and transaction success rate for users, and is a digital solution fully developed in-house by digital banking teams. and Information Technology from Polaris Bank.
âIt’s omnichannel; it is accessible with the same credentials and a consistent user experience across web and mobile platforms. It is more flexible and scalable, and guarantees a better user experience because it offers seamless integration and use. This is 100% self-service, so customers do not have to go to a Polaris Bank branch before they can board the platform – either to register – or to complete a account opening task. VULTe is the go-to for those who need instant access to loans, âsaid the CDO.
Speaking further, Mr. Adeyinka said that other exciting offerings from VULTe include; a customer reward program, which offers a free 30-day money transfer for new users and a double airtime bonus.
âWe want VULTe users to become avid users and make VULT their first choice for money transfers. In order to encourage this behavior, new users would benefit from free 30-day transfers as a welcome package on the platform so that they can enjoy seamless transactions on VULT at no cost. Plus, customers get a double airtime bonus every day on their 833rd airtime, ” he enthused.
VULT by Polaris Bank launched on May 18, is a self-service customer service innovation that puts the Bank in the hands of customers 24/7, and gives them full control.
Polaris Bank is proud to offer an exceptional customer experience, leveraging the best information and communication technologies. By focusing on ICT solutions across multiple service delivery channels (mobile banking, ATMs, point-of-sale and online platforms), Polaris Bank maintains a central role in the Nigerian banking sector, providing customers with simple banking services. , practical and secure.
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