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Home›Automated Teller Machine›First Source launches interactive ATMs in downtown Utica

First Source launches interactive ATMs in downtown Utica

By Loretta Hudson
July 15, 2021
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UTICA – First Source Federal Credit Union announced an expansion in downtown Utica, incorporating updated technology to power interactive automated teller machines (ABMs) at a new site on Cornelia Street. The new interactive ATMs are accessible from Cornelia, Court and Genesee streets.

In addition to standard ATM features like cash withdrawal and balance checking, these machines will allow First Source members to cash a check, transfer funds to First Source accounts, make payments on First Source loans, view transaction history, make money deposits without an envelope. or checks, and withdraw money in multiple denominations (not limited to $ 20 bills), depending on the ad.

If you are using the machine during regular business hours, members will also have access to a live, on-screen First Source member service representative via video chat.

All First Source ATMs are being converted to this interactive version. Currently, interactive ATMs are available in the New Hartford and Rome lobbies as well as in downtown Utica. Information regarding the conversion will be continually updated on fsource.org. For those who are not members of the First Source Federal Credit Union, these machines are still available, they will simply operate at the standard ATM level for use by non-members.

“When COVID-19 emerged, it became even more imperative to be able to offer additional full-service virtual banking solutions to our members,” said Tom Neumann, President / CEO of First Source Federal Credit Union. “We’re excited to be able to offer our members a convenient new way to access their First Source accounts in the downtown area. In addition to this exciting endeavor, we recently secured a new location in Washington Mills.

All First Source ATMs are being converted to this interactive version. Currently, interactive ATMs are available in the New Hartford and Rome lobbies as well as in downtown Utica. Information regarding the conversion will be continually updated on fsource.org.

For those who are not members of the First Source Federal Credit Union, these machines are still available, they will simply operate at the standard ATM level for use by non-members.



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