Bank of Guam continues its digital transformation | Business
HAGÃ TÃA (Press release) âBank of Guam continues to deliver on its year-long transformational campaign, The Start of Something New, announcing the introduction of branch office Wi-Fi and a fleet of newly upgraded ATMs. level.
As part of the Bank’s digital transformation efforts, customers who visit Guam branches now have access to free in-branch Wi-Fi, allowing them to like, love, discover and explore all the news. Bank of Guam new website and online functionality. and mobile banking solutions. The Bank’s work continues as it plans to bring agency Wi-Fi to its clients in CNMI and neighboring island branches over the coming year.
The largest and newest ATM fleet in the region
Since 1984, Bank of Guam ATMs have been convenient throughout the region. Today, 38 years later, they announced the official deployment of their new and improved fleet of ATMs to replace 86 ATMs in Guam, CNMI, Palau, Federated States of Micronesia and the Marshall Islands. Identifiable by the Bank of Guam’s signature green case, customers can expect a new, easy-to-use user interface with new features available today and several future improvements to look forward to.
The main features include:
â¢ ATMs – Deposit cash and checks at all of our full-function ATMs located in all of our branches and Oka Payless
â¢ Custom Denominations: Customers can select their preferred combination of $ 20 or $ 50 bills
â¢ Improved anti-skimming security – Protects customer information from fraudulent attacks
â¢ Interactive display: combination of a dynamic touch screen and physical function keys
Wherever our customers are
Taking to the streets and attending an event near you is the Bank’s new ATM Van, taking money to the next level. Boasting the same improvements, the Bank brings the power of mobility with this new edition to its fleet of ATMs. The van features two built-in ATMs – a cash machine and a full-function deposit machine. The exterior is a statement: bright, distinctive and representative of the Bank’s renewed visual identity reflecting transformation, adaptability and resilience.
Surrounded by foodies and food trucks, Bank of Guam President and CEO Joaquin PLG Cook will unveil the bank’s ATM on Thursday, December 9, 2021 at Skinner’s Plaza, HagÃ¥tÃ±a, as part of the 2021 Electric Celebration Winter Wonderland of the village.
âThe start of something new continues today as these announcements signify our constant journey of improvement. For nearly 40 years, the Bank’s ATM network has served our communities across the region and region. decision to replace and upgrade our entire network of -Fi ATMs at our branches, allows us to keep pace with growing demand, expands our digital ecosystem, and creates even more convenience and flexibility for all of our clients, âsaid Lesley-Anne Leon Guerrero, senior vice president and director of experience, Bank of Guam.
âWe know everyone is busy. As a People’s Bank, our investments keep this in mind. This means freeing up our branches and going mobile – whether through our online and mobile banking solutions or through self-service at one of our ATMs across the region. We are building a banking experience that is always there, even when our branches are closed, âsaid Joaquin PLG Cook, President and CEO, Bank of Guam
In November, for the 4th year in a row, Bank of Guam won three Platinum Marcom Awards for Excellence in Marketing and Communications, for which 6,000 entries were submitted in 41 countries for the 2021 International Marcom Awards Competition.
In October, Bank of Guam received two badges from Guahan Green Growth for its sustainable development goals to end poverty and hunger.
In September, the Bank received two Brand Slam Awards from the American Bankers Association, recognizing their Stop COVID campaign, Spread LOVE for its outstanding efforts in crisis communication and social media.
In August, Bank of Guam launched a new website and online portal optimized for a cohesive and immersive experience across desktops and mobile devices.
In July, the bank unveiled the rebranding of its California-area branch – TASI Bank, a division of Bank of Guam, focused primarily on business-to-business financial services.